After reviewing the hcplc=Lib 2.0 lesson on wikis, I am chock-full of ideas. One I would like to see implemented at my public library is a wiki that combines our FAQS and librarian-created User Guides. This has been done before and would provide a more fluid navigation of these key library-specific resources for both customers and staff. In addition, there could be the option to access or search the wiki from the library’s home page.
Some examples of other libraries involved in using wikis in this fashion include: