Digital Services at Borders

Often bookstores are elevated as a model for libraries in the library literature. This time, a current USA Today article about Borders could easily refer to a library.

Borders Opens Bookshelves to Digital Services
By Jayne O’Donnell, Sharon Silke Carty and Erin Kutz 

Here is a key excerpt:

“But follow the table of books snaking off to the right, and you’ll come face-to-face with Borders’ newest retail strategy: a digital center where you can download music or books, burn CDs, research family histories, print pictures and order leather-bound books crammed with family photos — with help from clerks who know how to do those sorts of things and won’t embarrass you if you don’t.” 

Yep, sounds like a library.

I wonder, does our public know we offer so many fantastic services? Perhaps some web 2.0-style marketing is in order: What can you do @ your library?



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I am a librarian with the Tampa-Hillsborough County Public Library in Tampa, Florida.

One thought on “Digital Services at Borders”

  1. Interesting that you have this on your blog. Our supervisor just sent us the article. They will be offering at Borders as well. My supervisor wants us to think of ways to maintain/ improve our services and keep customers coming back to the library.

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